During sales or holidays wait times may increase to 1-2 weeks 

Orders placed on Fridays, or days we are not operating will be processed the next available business day.

Once your package is shipped through our preferred carrier it is out of our hands, please contact your local mailing facility if you do not receive your package within 14 days

Refunds

Due to the nature of the product we CANNOT except returns for sanitary reasons. If you receive the wrong order or item is defective please contact us immediately with a photo so we can resolve any issues.

All orders are Final Sale, and cannot be refunded. Orders that are deemed lost via USPS will be issued a gift card for the sale total amount of the original order (shipping charges are non-refundable)

Packages shipped via First Class Mail do not come with insurance and are not eligible for a refund if deemed lost.

We are not responsible if your package is marked delivered and is stolen, you must file a claim directly with USPS.

All missing mail claims must be filed directly through USPS 

Sales@signaturerosenails.com

Thank you.